Assessment Systems
"I like the idea of us being a part of the world not only as we relate to our office. I am glad to have the tools to ask for help, it helps me and my co-workers as well."
Janeh Fleming
Leaders need a way to assess their organization’s strengths and weaknesses before they can create positive change. If you know the individual assets that make up your team, as well as the qualities a potential team member could add to your team, you can have harmony in your workplace with bottom line results.
There are four VIP Leadership Systems:
1. VIP Leadership Assessment
Think of this as a complete checkup of how you and your team view your team’s effectiveness. The Anonymous Team Survey evaluates how your team interprets successful work and where they need leadership systems that are more effective. Using the survey of individual team members, a definitive performance problem is diagnosed and an appropriate prescriptive cure or strategic plan is provided to change it. After the data from the results of the surveys is processed a customized and personal Confidential Leadership Appraisal Report is prepared for you. This detailed report will give you a suggested strategy that combines your existing internal systems and proposed new systems to help you build the business you deserve.
2. VIP Customer Service Aptitude Assessment
This report offers specific approaches for developing communication excellence with customers. Your employees will be able to recognize different interactive styles and employ proper techniques to serve and meet individual customer needs accordingly.
The following is an excerpt from a customized Customer Service Aptitude Profile. The assessment used measures personality qualities relative to customer service style so that you promote, develop or hire the right person for the right job.
Clicking here to see an example of the beginning narrative in the Customer Service Aptitude Assessment.
3. VIP Team Member Assessment for Effective Leadership
This report is designed to improve management skills and create productive team relationship skills for leaders. This tool helps leaders and new team members get-off to a great start, set realistic development plans for current employees, and improve communication. For a sample copy of this report, click here.
4. VIP Team Work Aptitude Assessment
This report can help your team achieve great results by reducing conflict and harnessing the power of their individual styles. It allows members to move more quickly through the stages of team development by recognizing team priorities, resolving disagreements, and blending their styles to achieve common goals.
This report is designed to improve management skills and create productive team relationship skills for leaders. This tool helps leaders and new team members get-off to a great start, set realistic development plans for current employees, and improve communication.
Click here to view an example of the advice for how to best communicate taken from a sample Assessment for Effective Leadership would be viewed.